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How do I get AutoGate?
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Will AutoGate work on both MAC and Windows?
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After I upgraded my MAC OS to Yosemite, I got this alert To open AutoGate.app you need to install the legacy Java SE 6 runtime What should I do?
Click More info. This will take you to the relevant Java SE6 page. Click Download. When it completes, double-click JavaForOSX.pkg. The installation window will display. Follow the directions and you will have what you need to run AutoGate.
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On trying to open AutoGate.app, I get this message Unable to load Java Runtime Environment. How do I proceed?
This means the Java version on your computer is out of date. Please install the latest version from https://www.java.com/en/download/mac_download.jsp , which is an easy process.
Once Java is installed, re-open AutoGate.
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On trying to launch AutoGate on Mac, I get a message that its from an Unidentified developer. What should I do?
This is a common message, if Mac can't check whether AutoGate has been modifieid since it was released. This doesn't mean that's something wrong with AutoGate.Click on Open and you will be fine.
If the above message does not have an 'Open' option, then follow the below steps.
i). In the Finder window, locate AutoGate.app
ii). Press the Control key, then click the app icon, then choose Open from the shortcut menu.
iii). Click Open.
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On trying to launch AutoGate on Mac, I get a message that AutoGate is an application downloaded from the Internet and Should I open?. ?
Again, this is a common message from Mac. Click Open to continue
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On trying to launch AutoGate on Mac, I get a message that its damaged and can't be opened
1. Open Terminal
2. Type sudo bash. Enter your password
3. Type xattr -cr /Applications/AutoGate.app
4. Close Terminal
5. Open AutoGate now
Note: If you are on older version of Mac OS, then instead of the above steps, Open Security & Privacy under System Preferences and choose Anywhere option, as below.
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Even after fixing the AutoGate.app is damaged error, AutoGate fails to launch on the new MAC OS Sierra. Error being AutoGate quit unexpectedly, as below. Why?
This is due to incompativle Java 1.6 version
i) Using Finder, go to /Library/Java/JavaVirtualMachines
ii) Select the java 1.6 and delete
iii) Launch AutoGate. It will alert to install the legacy Java SE6 runtime. Click on More info link and follow the instructions. Once installed, launch AutoGate again
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AutoGate crashes on trying to launch on Mac. Help?
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On trying to launch AutoGate on Mac, I get a message that the installed Matlab Runtime is not compatible with the application. What should I do?
In almost 99% of the scenarios, AutoGate installer will install the pre-requisites (Java and Matlab Runtime) on users computer without any problem. But in few scenarios, it may prove difficult to install these 3rd party soffwares, due to number of factors( eg, users' computer configuration, computer capacity, conflicting softwares, antivirus, network policies,..). In those scenarios, it is recommedned that users install Matlab Runtime directly from Mathworks site - https://www.mathworks.com/products/compiler/mcr.html
Once Matlab Runtime is installed, proceed with AutoGate launch.
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On trying to launch AutoGate on Mac, I get a unclear message Cannot locate a valid install area..What do I do?
This is related to Matlab version not available or installed on the user computer.
In almost 99% of the scenarios, AutoGate installer will install the pre-requisites (Java and Matlab Runtime) on users computer without any problem. But in few scenarios, it may prove difficult to install these 3rd party soffwares, due to number of factors( eg, users' computer configuration, computer capacity, conflicting softwares, antivirus, network policies,..). In those scenarios, it is recommedned that users install Matlab Runtime directly from Mathworks site - https://www.mathworks.com/products/compiler/mcr.html
Once Matlab Runtime is installed, proceed with AutoGate launch.
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On trying to launch AutoGate on Mac, I get a message Test Matlab2016b or AutoGate2016b cannot be opened..What do I do?
This is related to Matlab Runtime not properly installed or available in the expected location.
In almost 99% of the scenarios, AutoGate installer will install the pre-requisites (Java and Matlab Runtime) on users computer without any problem. But in few scenarios, it may prove difficult to install these 3rd party soffwares, due to number of factors( eg, users' computer configuration, computer capacity, conflicting softwares, antivirus, network policies,..). In those scenarios, it is recommedned that users install Matlab Runtime directly from Mathworks site - https://www.mathworks.com/products/compiler/mcr.html
Once Matlab Runtime is installed, proceed with AutoGate launch.
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Will AutoGate work on tablets and smaller mobile devices?
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How much memory does AutoGate require?
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How long would it take to download and launch AutoGate?
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When I try to launch AutoGate, I get a prompt to about Incoming connections. Should I allow?
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Will I get support?
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To get updates, will I have to reinstall AutoGate?
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Must I use FlowJo?